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ERP HERITAGE ODOO PARTNER · MELBOURNE

Hospitality

Room, table, event. One ledger.

Hotels, restaurants, catering, events, and membership clubs running Odoo for the operational reality of hospitality: F&B costing, event quoting, recurring memberships, and the integrations to the property-management and reservation systems guests already use.

Processes

What we configure for Hospitality.

Configure the standard product first; customise only when standard truly cannot.

  1. 01

    F&B costing

    Recipes with ingredients and yields, theoretical cost vs actual cost, wastage tracking, and the gross-margin reports the chef and the GM both read.

  2. 02

    POS for restaurants

    Table-based POS with course timing, modifiers, split bills, payment integration, and the kitchen display flow that keeps service fast.

  3. 03

    Event and banquet

    Event quoting with menu, room, AV, staffing. Deposit invoicing, balance billing, and the BEO sheet operations actually use on the night.

  4. 04

    Memberships

    Recurring membership billing with tiers, benefits, dunning, automated cancellation logic. The retention engine of clubs and gyms.

  5. 05

    PMS and reservation integration

    Property-management system for rooms, reservation system for bookings; Odoo as the finance system of record. Integration both ways, so finance sees what operations did.

Pain, addressed

Where Hospitality clients usually start.

  • 01 · The pain

    F&B costing is a chef's spreadsheet that nobody else reads.

    Our answer

    Recipes in Odoo, theoretical and actual cost calculated automatically, variance reports tied to wastage and shrinkage. Chef and GM finally agree on the numbers.

  • 02 · The pain

    Event quoting is a Word document that becomes an argument.

    Our answer

    Event template with menu, room, AV, staffing. Quote becomes a deposit invoice becomes the BEO. One source of truth from quote to settlement.

  • 03 · The pain

    Memberships are billed manually and members cancel without notice.

    Our answer

    Subscriptions module for memberships, retry logic for failed payments, cancellation workflow with retention offers. The churn becomes visible.

  • 04 · The pain

    Reservation system and accounting system disagree about what happened last night.

    Our answer

    PMS integration that posts daily revenue to Odoo with reconciliation. Variances surfaced, not buried.

What we ship

A typical Hospitality engagement.

Configured artefacts you receive at handover. Yours to keep, yours to share with any successor.

  • F&B recipe and costing structure
  • Restaurant POS with kitchen display flow
  • Event template with deposit and balance billing
  • Membership subscription with retention workflow
  • PMS / reservation integration
  • Daily reconciliation between operations and finance

Frequently asked

Questions about Hospitality.

Can Odoo replace Opera or Mews? +

For property management, no, those are specialist systems. We integrate Odoo as the financial system of record, with the PMS handling rooms, rates, and the night audit.

How does Odoo handle restaurant tipping and split bills? +

Tip allocation rules per practitioner, split bills by item or evenly, cash-out flow that respects local tax law on tips. Configured to your jurisdiction.

Can we run multiple venues on one Odoo? +

Yes. Multi-company structure, with venue-level autonomy and group-level reporting. Inventory transfers between venues, central purchasing, decentralised execution.

What about online bookings? +

Reservation booking widget integrated to Odoo for capacity, pricing, deposit collection. Public website on Odoo eCommerce or your existing site, your choice.

Tell us about your Hospitality project.

A short note is enough. We answer in person, within one business day.